The Electronic Cigarette Store Reward Points System
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Cigarette Alternatives

(081) 4822744

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We appreciate our customers and we want to give them the best possible service, that's why we have so many repeat customers.

But we also want to reward our customers for their loyalty - so we
have created the "The Electronic Cigarette
 Reward Points Scheme"

Quite simply, when you shop at our store, for every R10 you spend you will get R1 worth of  Reward Points that you can save until you can get something for nothing.

These points can not be exchanged for cash and have a monetary value of 1 point = R1.  

COLLECTING POINTS
 
Reward Points are awarded for each whole R10 that is spent on this site at the following rate:


  • For every R10 you spend you will receive 1 Reward Point.
  • Double / Triple points days will be scheduled from time to time and you will be notified by email when these events occur.
  • Points are only awarded for the value of the products purchased and not for Postage / Shipping costs.
REDEEMING POINTS
 
All points can be redeemed at the checkout on future purchases. You can see how many Points you have in your account section. You may then choose to redeem all or some against a purchase or save them for another day.


  •  Points are redeemed at the standard rate of 1 Point = R1
  • On occasion we plan to run promotions when your points will be worth more. You will be informed of these days by email.
  • The points you choose to redeem at checkout will automatically deduct the monetary value from your basket and reduce accordingly the amount of points left in your account.
  •  Points have no monetary value.
  • You cannot redeem Reward Points and use a discount voucher or gift voucher at the same time. Only one type of discount is permitted at any one time.
RETURNS | REFUNDS | EXCHANGES
 
In the event that you have reason to return goods purchased and would like a full refund , then any qualifying points awarded at the time of purchase will be deducted.

Exchanges to the same value will remain unaltered. Exchanges where the value of goods are less or more than the original value will be adjusted accordingly.
 
GENERAL
 
Reward Points are awarded at the discretion of The Electronic Cigarette Store and are not transferable.

In the event of any conflict or inconsistency arising from the advertising, marketing, promotional activity or any general disputes, these Terms will prevail